Industry · Allied Health
AI for physios, chiros and allied health practices.
Allied health practices balance clinical work, admin, and patient communication — usually without enough front-desk hours. AI can take a lot of the repetitive load.
Where allied health typically lose time
After-hours booking enquiries
Patients try to book at 7pm. Reception's gone home. They look at a competitor's website that has online booking and you lose them.
No-shows and late cancellations
Industry average is 10–15% no-show rate. Each missed appointment is direct lost revenue. Manual SMS reminders work but rely on someone remembering to send them.
Treatment notes and SOAP documentation
Practitioners spending 15–30 minutes per session on notes after the fact. That's hours per day not seeing patients.
Repeat enquiries and FAQs
'Do you treat X?' 'Do you bulk bill?' 'How much for a 30-min session?' Reception answers the same five questions all day.
Quick wins we typically find
24/7 AI receptionist for bookings
Answers calls, qualifies whether the practice treats their condition, books straight into the practitioner's calendar, sends confirmation SMS.
Typical stack: Smith.ai with HotDoc/HealthEngine integration · ~$285/mo
Automated reminder + reschedule flow
Day-before SMS, morning-of confirm, easy one-click reschedule link. Drops no-show rate by 30–50% based on industry benchmarks.
Typical stack: Cliniko, Power Diary built-in or Make.com flow · included or ~$29/mo
AI scribe for clinical notes
Voice recording during session → structured SOAP note within minutes. Saves 15–25 minutes per patient on admin.
Typical stack: Heidi Health, Lyrebird Health (AU-based), or Lindy · ~$60–$120/mo per practitioner
FAQ chat assistant on your website
Trained on your services, fees, locations, and bulk billing rules. Handles 70–80% of website enquiries without reception input.
Typical stack: Custom Make.com + Gemini build · ~$30/mo plus build
Example scenario
Suburban physio practice — 4 practitioners, Wynnum
Lost 12% of bookings to no-shows and another estimated 20% of after-hours enquiries to competitors with online booking. Implementation of an AI receptionist plus an automated reminder flow recovered roughly 6 hours of reception time per week and dropped no-show rate to 6%. Monthly tool cost: $314. Implementation: 5 days.
10 Automations Every Allied Health Practice Should Have
Specific tools, real prices, honest time savings. Free to read — no email required.
Ready for an assessment built around allied health?
45-minute discovery call, professional report in 48 hours, $999 flat. Refund if we don’t find at least 3 actionable opportunities.
Different industry? We work across: