Industry · Tradies
AI for plumbers, sparkies and tradies.
You're on a job site half the day. The phone keeps ringing. Quotes go cold. Here's where AI actually helps a small trades business — without forcing you to learn new software.
Where tradies typically lose time
Missed calls during the day
Hands in a pipe trench, can't pick up the phone. By the time you call back, the customer's gone with the next mob. Industry average is 30–40% of after-hours calls lost outright.
Quote follow-up that never happens
You send the quote at 5pm, customer doesn't reply, life gets busy, you forget to chase. A surprising amount of work is lost not because the price was wrong but because nobody followed up.
Job scheduling chaos
Spreadsheets, paper diary, texts to the team. When something changes, you ring three people. End of day you're still updating who-goes-where for tomorrow.
Invoice + reconciliation drag
Job done, materials list still on a clipboard, invoice goes out two weeks late, reconciliation in Xero on the weekend.
Quick wins we typically find
AI receptionist that books jobs 24/7
Captures every call, answers common questions about your service area and pricing, books the customer straight into your job calendar, and sends you a text summary.
Typical stack: Smith.ai or RingCentral AI Receptionist · ~$285/mo
Automated quote follow-up sequence
Quote sent → 24-hour reminder → 72-hour follow-up → 7-day check-in. All automatic, all from your existing email or CRM.
Typical stack: Make.com or Zapier · ~$29/mo
Field service scheduling
Jobs auto-dispatched to the right team member, customer gets an automated 'on the way' text, you stop answering 'what time are they coming?' calls.
Typical stack: Jobber, ServiceM8, or Tradify · ~$65–$150/mo
Receipt + materials capture
Photo of receipt → AI categorises and posts to Xero. Materials list voice-noted at the end of the job → into the invoice automatically.
Typical stack: Dext, Hubdoc, or Auto-Entry · ~$30–$60/mo
Example scenario
Coastal Plumbing — 12 staff, Brisbane northside
Lost roughly 35% of after-hours calls before AI. After implementing the recommendations from the assessment — primarily a 24/7 AI receptionist plus an automated quote-chase flow — they recovered an estimated $4,200/month in jobs that would have otherwise gone to a competitor. Total monthly tool cost: $314. Implementation took 4 days.
10 Automations Every Australian Tradie Should Have
Specific tools, real prices, honest time savings. Free to read — no email required.
Ready for an assessment built around tradies?
45-minute discovery call, professional report in 48 hours, $999 flat. Refund if we don’t find at least 3 actionable opportunities.
Different industry? We work across: